You’re new. Why should we trust you with our building?
Fair question. We’d rather show than claim: you get the written scope and checklist draft before you sign, the owner at the walkthrough, the Checklist Promise, and the contract terms in writing. Office cleaning is month to month. Cancel with 30 days' written notice.
Is JCIL insured?
JCIL is insured. A certificate of insurance is available on request.
Is office cleaning the same as janitorial service?
Close. If you were searching for janitorial services, our recurring commercial service is focused specifically on monthly office cleaning — done overnight from a written scope. We don’t do daytime porter work, building maintenance or janitorial supply.
How do you price office cleaning?
Pricing is based on square footage, type of operation and frequency, converted into person-hours. We always complete an on-site walkthrough before preparing a price.
What hours do you clean?
Offices are cleaned after hours, in our overnight window, so your team never works around us. Our standard window is 10pm–2am.
Do you restock paper products and soap?
Restocking paper and soap is not included in the office cleaning scope. It can be arranged under a separate contract.
How does the contract work?
Office cleaning is month to month. Cancel with 30 days' written notice. The scope and frequency are agreed in writing before night one.
What happens if something is missed?
Tell us within 24 hours and our team returns to re-clean it at no charge. If that is not possible, or the same issue comes back, you get a credit. This is a re-clean, not a cash refund.
Who will clean our office?
A JCIL crew on our overnight route. Whoever is assigned follows the same written scope and nightly checklist. A background check is a condition of working with JCIL, with periodic re-verification.
We already have a cleaner. How do we switch?
Book the walkthrough before you give notice. You’ll have a written scope to compare side by side.
How do you handle keys, alarm codes and after-hours access?
We agree on access during the walkthrough and write it into the scope.
Is there a long-term commitment?
No. Office cleaning is month to month. Cancel with 30 days' written notice.
When do we pay?
Your service starts once the agreement is signed and the first month is paid. After that, each month is invoiced. The walkthrough and the proposal are free.
How can we pay?
We prefer card or bank transfer (ACH). We also accept check, Zelle and cash. A payment counts once we receive it.